What the fixedops?! Podcast

Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.

We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.

Get notified of all new episodes

What the fixed ops?! Podcast

Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.

We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.

Get notified of all new episodes

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New episode:

Get Unstuck, with
Coach Joe Clementi!

For the first time in history, four generations are working side by side in automotive – and leading them requires more than hand-me-down processes. Joseph Clementi, the Giver and Servant Leader, shares how quiet leadership, continuous learning, and a deeper understanding of human behavior drive true results.

Discover why leadership is no longer about being the loudest voice in the room, but about aligning people, setting clear rules for success, and learning from the quiet moments that create lasting impact.

premiers September 2 – 5AM PT, watch/listen anytime

About The
Hosts

Russell B Hill - Host of What the Fixed Ops?! Podcast
Charity Dunning- co-Host of What the Fixed Ops?! Podcast

Russell b. hill

With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

charity dunning

With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!

About The Hosts

Russell B Hill - Host of What the Fixed Ops?! Podcast

Russell b. hill

With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

Charity Dunning- co-Host of What the Fixed Ops?! Podcast

charity dunning

With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!

About The
Hosts

Russell B Hill - Host of What the Fixed Ops?! Podcast

Russell b. hill

With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

Charity Dunning- co-Host of What the Fixed Ops?! Podcast

charity dunning

With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!

recent episodes

complete episode list

Want to be on the show?

Want to share your story or expertise? Please email Charity at charity@fixedopsmarketing.com to apply for a spot on our podcast! We’re excited to hear your insights and ideas. Don’t miss the chance to connect with our audience- Let’s make some great content together!