What the fixedops?! Podcast

Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.

We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.

Get notified of all new episodes

What the fixed ops?! Podcast

Join Russell B. Hill and Charity Dunning as we venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast.

We talk life. We talk work and growth in automotive. We talk mentorship. We talk the human journey and the customer journey! All from the perspective of fixed operations. Join us as we talk with leading industry experts, voices, and business owners. We’re here to share the journey with you.

Get notified of all new episodes

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New episode:

How P4 Automotive Builds Better Dealerships with Leo Portaluppi

In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Leo Portaluppi, CEO and owner of P4 Automotive, for a conversation about dealership leadership, fixed operations, customer retention, and what it takes to build a successful automotive dealership group.

Leo shares his journey from working as a technician and service advisor to becoming a dealership executive and owner. He explains how mentors like Roger Penske shaped his career, why understanding both fixed operations and variable operations is critical to dealership success, and how building the right team can create opportunities for long-term growth.

premieres Oct 12th – 5AM PT, watch/listen  anytime

About The
Hosts

Russell B Hill - Host of What the Fixed Ops?! Podcast
Charity Dunning- co-Host of What the Fixed Ops?! Podcast

Russell b. hill

With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

charity dunning

With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!

About The Hosts

Russell B Hill - Host of What the Fixed Ops?! Podcast

Russell b. hill

With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

Charity Dunning- co-Host of What the Fixed Ops?! Podcast

charity dunning

With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!

About The
Hosts

Russell B Hill - Host of What the Fixed Ops?! Podcast

Russell b. hill

With 37 years in the automotive world, Russell B. Hill is a sales guru and co-founder of FixedOPS Marketing, transforming fixed ops with cutting-edge, automated marketing! As host of the hit podcast What the Fixed Ops?! and a popular speaker at industry events, Russell’s on a mission to bring the future to dealership service departments everywhere.

Charity Dunning- co-Host of What the Fixed Ops?! Podcast

charity dunning

With 20 years across multiple industries, Charity is a marketing powerhouse and the very first team member at FixedOPS Marketing! Co-host of the What the Fixed Ops?! podcast and a speaker at NADA, she’s a brand-building whiz and the driving force behind the company’s unstoppable marketing success!

recent episodes

complete episode list

Want to be on the show?

Want to share your story or expertise? Interested in sponsorship opportunities? Please email Charity at charity@fixedopsmarketing.com to inquire! We’re excited to hear your insights and ideas. Don’t miss the chance to connect with our audience- Let’s make some great content together!